Shipping & Returns

Got a question? We've got answers! 

When will my order ship?

All in-stock items ship within 24-48 business hours unless otherwise indicated. Shipping occurs Monday-Thursday. All orders placed after 3pm will ship the day of business, where applicable. Email confirmations are sent to the email address on file immediately upon shipment.

Do you ship internationally?

Orders placed via will ship via the United Parcel Service (UPS) or United States Postal Service (USPS), depending on location. Shipping costs are based on product weight and destination. To determine shipping costs please add the desired products to your cart and input destination details on the checkout page. We ship to all countries serviced by UPS and USPS, even yours!

PLEASE NOTE: Your order may be subject to customs and import duties. KetoSports has no control over these charges and cannot successfully estimate them, as customs policies and import duties vary widely from country to country. Please contact your local customs office for more information on current charges and/or fees. International customers are responsible for knowing their respective country's import and customs rules and regulations. We are not responsible for items that do not clear the customs process. 

I am interested in being a wholesaler or retailer, who do I contact?

Thank you for your interest! Please contact Thank you and we look forward to working with you!

What is KetoSports' return policy?

At this time we do not accept returns of opened or used items at our Illinois warehouse. Please carefully consider this before your purchase. Should you have any issues or questions, we will be happy to offer further assistance in this matter.

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